*** YOU WILL RECEIVE A RETURN GOODS AUTHORIZATION (RGA) # VIA EMAIL WITH INFORMATION ON HOW TO SHIP YOUR ALTERNATOR TO OUR FACILITY. PLEASE ALLOW 2-3 *BUSINESS DAYS - MON-FRI* FOR A FOLLOW-UP EMAIL REGARDING YOUR RGA #***
*** WE DO NOT CURRENTLY SHIP INTERNATIONALLY (WE DO SHIP TO HAWAII AND ALASKA; SEE BELOW) IF YOU ARE A DISTRIBUTOR OUTSIDE OF THE USA AND PLACE AN ORDER FOR A "IN-WARRANTY SERVICE" YOUR ORDER WILL BE CANCELLED; PLEASE CALL. ***
THIS SERVICE INCLUDES RETURN SHIPPING BACK TO YOU; YOU MUST PAY INITIAL SHIPPING COSTS TO SEND YOUR ALTERNATOR TO US. IF YOU ARE A DISTRIBUTOR LOCATED IN HAWAII OR ALASKA THERE IS AN OPTION ABOVE WHICH WILL ADD AN ADDITIONAL COST FOR THE RETURN SHIPPING OF YOUR ALTERNATOR UNIT
*** ABSOLUTELY DO NOT USE PACKING PEANUTS/LOOSE STYROFOAM TO PACK YOUR ALTERNATOR!!!! ***
Please include a copy of your order with the alternator when you send to us.
Please be sure to pack the alternator tightly and securely as MechMan is not responsible for damages from shipping. We recommend using
the original packaging and double boxing for sufficient protection.
Kindly write the Order # on all six sides of the box so that we can easily identify your package when it arrives.
Ship it to:
Mechman Alternators
1035 Data Lane
Knoxville, TN 37932
Automotive Alternators | 2 Year Repair Warranty
The MechMan limited two-year warranty allows the customer to return their MechMan alternator for repair for a full two years after the alternator purchase date. This warranty does not cover other parts or equipment on the vehicle and does not cover labor expenses related to the removal or installation of the alternator. The MechMan warranty is VOID if the alternator is modified, physically abused, misused, improperly installed, or is not used in the application for which it was designed. The MechMan two-year warranty is non-transferrable. The customer must include a copy of the original invoice when sending in their alternator in order to receive warranty service. The customer is responsible for shipping the alternator to the Mechman facility for warranty service, Mechman will pay return shipping in the continental 48 United States only. Customers with shipping addresses outside of that area are responsible for the cost of return shipping.
Marine Alternators | 1 Year Repair Warranty
The MechMan limited one year warranty for marine certified alternators allows the customer to return their MechMan alternator for repair for a full one year after the alternator purchase date. This warranty does not cover other parts or equipment on the craft and does not cover labor expenses related to the removal or installation of the alternator. The MechMan warranty is VOID if the alternator is modified, physically abused, misused, improperly installed, or is not used in the application for which it was designed. The MechMan one year warranty is non-transferrable. The customer must include a copy of the original invoice when sending in their alternator in order to receive warranty service. The customer is responsible for shipping the alternator to the Mechman facility for warranty service, Mechman will pay return shipping in the continental 48 United States only. Customers with shipping addresses outside of that area are responsible for the cost of return shipping.
